Job: Security Account Manager

Location: Louisville, KY

Job Description:

The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.

Essential Functions

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Additional Responsibilities

Ensure all required reporting and contract compliance requirements are met.
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately.
Other management responsibilities as determined by leadership
Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site.
Meet all contractual scheduled hours with a minimum of unbilled overtime.
Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards.
Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.
Valid guard card/license, as required in the state for which you are applying.
Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal.

Job Minimum Requirements:

Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
Ability to develop and grow customer relationships.
Experience in hiring, developing, motivating and retaining quality staff.
Outstanding interpersonal and communications skills required.
Ability to work in a team-oriented management environment with the ability to work independently.
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
Previous payroll, billing and scheduling experience preferred.
Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.

Full Time or Part Time: Full Time

APPLY HERE

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Job: Security Analyst

Location: Louisville, KY

Job Description:

Allied Universal is looking to hire a Security Analyst. The Security Analyst will support the mission of monitoring the safety and security of 72,000 associates and contractors, and hundreds owned, leased or vendor properties around the globe. The Security Operations Center is 24x7x365 and utilizes a dozen tools to maintain situational awareness, send notifications, and manage incidents. The Security Operations Center is responsible for responding to any type of event that may affect the enterprise that could include but are not limited to natural disasters such as hurricanes or other inclement weather, civil unrest, active violence situations, and other man-made disasters.

We are looking for a candidate who is an independent pro-active thinker that operates well in a fast-paced environment but is also self-motivated during a non-heightened state. Must be effective and efficient and a good writer and prepared to interact with leadership when called upon.

Operational Monitoring

Monitor operational status feeds for issues that may have an impact to the enterprise
Process and summarize situational reports relaying key information of events
Monitor and assess manmade or natural disasters for impact to the enterprise
Cultivate information for operational application
Understand and utilize numerous computer applications and technological tools to ascertain the safety and security of the enterprise

Communication

Develop and maintain communications network map
Ensure proper information flow to internal and external entities as they relate to events
Provide clear and accurate information through email, phone, emergency communication systems, and in person
Facilitate cross-functional communication between pertinent company contacts for issue resolution
Write complete reports analyzing safety and security of particular national and international regions

Analysis

Assess situational and event significance
Ability to research, analyze, interpret and produce grammatically and timely informational products
Provide predictive impact analysis and awareness messages to identify potential threats
Identify information gaps and information requirements
Develop easily understandable information products and disseminate

Management

Provide administrative and operational guidance to operations employees
Provide data and operational effectiveness metrics
Evaluate issue relevancy and determine possible solutions
Review processes, identify gaps and recommend methods for improvement

Minimum Job Requirements:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills

Preferred Qualifications:

Bachelor’s degree
Experience working as an operator or analyst in a public or private sector security-related operations center
Experience in a customer service role
Familiarity with current events in the United States and abroad
Familiarity with the intelligence cycle
Basic knowledge of the health care industry
Experience using video monitoring, access control, and alarm monitoring applications
Experience operating emergency notification applications
Experience operating a traveler tracking system
The Security Operations Center is a 24x7x365 essential business function; candidate must be able to work rotating shifts, including nights, weekends and holidays.
Must have reliable transportation and ability to travel to backup emergency security centers in lieu of standard work location based on business needs
This is an exempt position.

Full Time or Part Time: Part Time - Overnight

APPLY HERE

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Job: Medical Facility Escort Security Officer

Location: Louisville, KY

Job Description:

As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Minimum Job Requirements:

Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time

Full Time or Part Time: Part-Time

APPLY HERE

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Job: Security Officer - Bus Line

Location: Louisville, KY

Job Description:

Allied Universal is seeking the position of Professional Security Officer.

As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Minimum Job Requirements:

Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time

Full Time or Part Time: Full Time

APPLY HERE

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Job: Physically Fit Experienced Security Officer

Location: Louisville, KY

Job Description:

Allied Universal is seeking the position of Professional Security Officer. Our Security Officers embrace our company’s core values. Be sure to visit Jobs.AUS.com for all of our Security Jobs and to learn more about our company.

As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Security Officer you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Minimum Job Requirements:

Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time

Full Time or Part Time: Full Time

APPLY HERE

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Job: Auto Manufacturing Security Officer

Location: Louisville, KY

Job Description:

Allied Universal is seeking the position of Professional Security Officer. Our Security Officers embrace our company’s core values. Be sure to visit Jobs.AUS.com for all of our Security Jobs and to learn more about our company.

As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Security Officer you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Minimum Job Requirements:

Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time

Full Time or Part Time: Full Time

APPLY HERE

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